Librarians Perceptions on the Adoption of Digital Reference Services in University Libraries of North-West, Nigeria

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dc.contributor.authorDan-Isah, Jamilu
dc.contributor.authorMaidabino, A.A.
dc.date.accessioned2023-12-13T08:31:34Z
dc.date.available2023-12-13T08:31:34Z
dc.date.issued2020-03-05
dc.description.abstractReference service is one of the library’s primary services besides acquisitions, classification, cataloguing and physical planning. Digital reference is a service by which library reference service conducted through online and the reference transaction is a computer-mediated communication. The word "reference" in this context refers to the task of assisting library users in finding information, answering questions, and otherwise fulfilling users’ information needs. This paper identifies the Librarian perception on the adoption of Digital Reference Services (DRS) in north-west Nigeria. The purpose of the study was to investigate Librarian' perceptions on the adoption of digital reference services in north-west university libraries based on their awareness, quality as well as identity librarians understanding and interest in this service. A survey method with the questionnaire was used to collect data from respondents. The questionnaire has been sent to 161 respondents of the university libraries under study. The findings of the study, however, revealed that the majority of Academic Librarians were aware of digital reference services which were already in use in their Libraries. The respondents have a positive perception of the digital reference services in their respective libraries for the information services delivery. The study, therefore, recommends that the university management should put more funds in the area of digital reference services in order to boost its services. The Libraries shouen_US
dc.identifier.citationAchebe, N (2012). Current trends and challenges in reference and information services in Nigerian libraries. In: Daniel JO, Ifidon EI and Okegbola T (eds) Trends in Library &information Science in Nigeria: festschrift in honour of Prof. Sam E. Ifidon. Lagos: Elis Associates. Ifijeh, G.I. and Isiakpona, C.D. (2013). Reference and information services in the digital age: Issues and trends. In Issa A.O., Igwe, KN and Uzuegbu, C.P. Provision of library and information services to users in the era of globalization. Pp. 113 – 128. Kumar, N. S. (2013) Digital Reference Service in University libraries: a case study of northern India: International Journal of Library and Information Studies: 2 (4), 1-16 Kumar N.S, (2012) Digital reference services in libraries: A study of Northern India, International Journal of Library and Information Science, 2 (2) Linh, N. C. (2008). A survey of the application of Web 2.0 in Australasian university libraries Library Hi-Tech, Vol. 26. Malik, A. and Mahmood, K. (2014). Readiness for digital reference service (DRS) in university libraries: a survey in the Punjab, Pakistan. Information Development (30), 181 – 188 Nicholas, P. (2011). Creating a digital reference agenda for academic libraries in Jamaica: An exploratory case study. Libri 61. 258 – 280. Olaleye Samuel (2015) Demographic Variables as factors influencing the use of library services by undergraduates in two selected universities in Ibadan, Nigeria; University of Ibadan final project publication page 7. Oparah, U.N. (2006). Integration of ICT in the reference service school curricula of Nigerian Library and Information Science Schools. Information Technologist: an International Journal of Information and Communication Technology (ICT) 3(1), 27 – 35. Tutu, J, M. (2016) Provision of digital reference services in academic libraries in Kenya: a review, Regional Journal of Information and Knowledge Management 2(1), 16- 28 Wan Ab. Kadir Wan Dollah&Diljit Singh. (, 2005). Digital Reference Service in Academic Libraries. International Conference on Libraries 2005 (ICOL 2005). Retrieved February 8, 2019, from World Wide Web: http://www.lib.usm.my/elmuequip/conference/Documents/ICOL%202005%20Paper%20 18%20Mohd%20Sharif,%20Nor%20Edzan%20&%20Zainab.pdfen_US
dc.identifier.urihttps://keffi.nsuk.edu.ng/handle/20.500.14448/4483
dc.language.isoenen_US
dc.subjectAcademic Librarians, Digital Reference Service, University Librariesen_US
dc.titleLibrarians Perceptions on the Adoption of Digital Reference Services in University Libraries of North-West, Nigeriaen_US
dc.typeArticleen_US

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