INFLUENCE OF WORK MOTIVATION AND JOB SATISFACTION ON ORGANIZATIONAL

This study investigated the influence of work motivation and job satisfaction on organizational citizenship behaviour of employees in a public hospital in Enugu. A total of 125 participants participated in the study, of which 46 (36.8%) were male and 79 (63.2%) were female. Two sampling methods were used: simple random sampling for various departments, and convenience sample for the individual participants. The participants were aged between 18-69 years, with different working experiences. Three instruments were used to measure the variables - a 21-item organizational citizenship behaviour scale, a 20- item job satisfaction scale, and a 6-item work motivation scale. The research design was cross-sectional survey. Hierarchical multiple regression analysis of the scores obtained from the study revealed that both work motivation and job satisfaction had significant but low positive influence on organizational citizenship behaviour.