EMOTIONAL INTELLIGENCE AND EMPLOYEE’S PERFORMANCE IN THE NIGERIAN BANKING INDUSTRY

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dc.contributor.authorUchendu, Isaac Awah
dc.date.accessioned2023-12-10T18:05:43Z
dc.date.available2023-12-10T18:05:43Z
dc.date.issued2020-11-01
dc.description.abstractThis study examined emotional intelligence and employee’s performance in the Nigerian Banking Industry. The study employed the descriptive survey design. 186 employees of selected banks was sampled using stratified random sampling technique. The data collected were analyzed using correlation co-efficient and regression analysis as analytical tools. The findings revealed that self control is significantly related to employee performance (/I = .505, 0.01). Self-awareness is positively related to employee performance fli = .448, 0.01). There is a significant relationship between social competency and employee performance (p - ,457, 0.01 fin the Nigerian banking industry. More so relationship management is significantly related to employee performance(P = .457, 0.01). The study concluded that emotional intelligence had impact on employee performance in the Nigerian banking industry. It was recommended that Nigerian Banking Organization should create more awareness and promote emotional intelligence in their organization, this could be achieved through the drawing of staff on emotional intelligence. The study contributed to knowledge in providing empirical evidence to support that emotional intelligence are correlates of employee’s performance in the Nigerian banking industry.en_US
dc.identifier.citationA RESEARCH PROJECT SUBMITTED TO THE SCHOOL OF POSTGRADUATE STUDIES, NASARAWA STATE UNIVERSITY KEFFI, IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF POST GRADUATE DIPLOMA IN BUSINESS ADMINISTRATION (PGDMen_US
dc.identifier.urihttps://keffi.nsuk.edu.ng/handle/20.500.14448/1320
dc.language.isoenen_US
dc.publisherDEPARTMENT OF BUSINESS ADMINISTRATION FACULTY OF ADMINISTRATION NASARAWA STATE UNIVERSITY, KEFFI.en_US
dc.titleEMOTIONAL INTELLIGENCE AND EMPLOYEE’S PERFORMANCE IN THE NIGERIAN BANKING INDUSTRYen_US
dc.typeThesisen_US

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