ASSESSMENT OF THE IMPLEMENTATION OF e-GOVERNMENT ON THE EFFICIENCY OF NIGERIAN IMMIGRATION SERVICE HEADQUARTERS, ABUJA
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Abstract
The importance of implementing e-Government in an organization cannot be overemphasized as it plays a central role in offering direction and purpose towards achieving goals of the organization within a limited time. This study is designed to assess the implementation of e- Government in the Nigerian Immigration Service Headquarters Abuja. The work adopted a survey method while its theoretical framework is system theory. For the purpose of this research study, data were collected from two main sources which are primary and secondary source of data The study revealed that the effect of e-Government in the Nigerian Immigration Service Headquarters, Abuja has enhanced operations of the service although, cyber crime and inadequate manpower to manage the service has been the factor militating against the use of e- Government for service delivery in the organisation. The study suggested that the organisation should improve on the current e-Government policy and strategy, and continue to improve on its Internet access and digital divide among staff in order to continue achieving their organizational g™ls which will further enhance the operations of the service.